Frequently Asked Questions
What is Veteran10?
Veteran10 provides personalized email addresses for Veterans, serving members, first responders and others whose service remains an important part of who they are.
Every Veteran10 address includes its own private email mailbox.
Who can register for a Veteran10 address?
Veteran10 is intended for Veterans, serving members, first responders and others from service communities. Eligibility may vary depending on the type of name requested.
What do I receive with my Veteran10 address?
Every Veteran10 address includes your own @veteran10.com email address, a private hosted mailbox, webmail access, access through compatible email applications, spam and malware filtering, setup instructions, and ongoing account support.
Can I send and receive email directly from my Veteran10 address?
Yes. Your Veteran10 address is a fully functional email address with its own mailbox. You can send and receive email directly using your @veteran10.com address.
How do I access my Veteran10 email?
You can access your email through the Veteran10 webmail portal or configure your mailbox with compatible email applications on your computer, phone or tablet.
Can I use Outlook, Apple Mail or other email applications?
Yes. Your Veteran10 mailbox can be configured with compatible email applications using standard email protocols. Setup instructions will be provided when your mailbox is activated.
What features are included with my mailbox?
Your mailbox includes everyday email features such as folders, contacts, calendar, spam and malware filtering, and other useful mailbox tools.
What types of Veteran10 names are available?
Veteran10 names generally fall into four categories:
- Personal Names
- Professional Roles
- Community or city names
- Prestige Names
Particularly distinctive or sought-after names may be individually priced.
How much does a Veteran10 address cost?
Personal Names start at $39 per year. Professional Roles, Select Cities and Prestige Names are priced according to their category.
Please visit our Pricing page for current rates.
How do I know if the name I want is available?
Use the Veteran10 name search to check whether your preferred name is already registered.
If the name appears available, you can submit a request to reserve it. All registrations remain subject to final availability and approval.
Why do some Veteran10 names cost more?
Every Veteran10 address includes the same core mailbox service. Pricing differences reflect the type, distinctiveness and availability of the name itself.
Personal names such as john.smith@veteran10.com far outnumber more unique names, such as professional designations, rank, community name, units or branches, etc.
Can I reserve a Veteran10 name?
Yes. If your preferred name appears available, you can submit a request to reserve and register it.
Your registration is complete once Veteran10 has confirmed the name and the applicable registration requirements have been completed.
What happens if the name I want is already registered?
Certain names may offer a wait-list option. If the name becomes available in the future, people on the wait list may be contacted according to Veteran10’s wait-list policies.
Can I register more than one Veteran10 address?
Yes. Subject to availability, eligibility and approval, you may register more than one Veteran10 address.
How do renewals work?
Veteran10 addresses are registered on an annual basis. Renewal information will be provided before your registration expires.
What happens if I don’t renew?
If a Veteran10 registration expires, the name may eventually become available for someone else to register after any applicable grace or holding period.
Does Veteran10 host my email?
Yes. Your Veteran10 address includes its own hosted email mailbox.
Does Veteran10 read my email?
Veteran10 does not routinely read customer email. Email is processed and stored by the systems used to provide the hosted mailbox service, and automated systems may process messages for functions such as spam and malware filtering.
Please refer to our Privacy Policy for additional information.
Does Veteran10 sell my personal information?
No. Veteran10 does not sell your personal information. Please refer to our Privacy Policy for more information about how personal information is collected, used and handled.
Can a business or organization register a Veteran10 name?
Appropriate business and organizational registrations may be considered, subject to availability, eligibility and Veteran10 policies.
Can I transfer my Veteran10 name to someone else?
Veteran10 names are generally registered to a specific account holder. Transfer requests may be considered in limited circumstances and remain subject to Veteran10 approval.
Why choose Veteran10 instead of a free email service?
The difference is the name.
A Veteran10 address gives you a fully functional email mailbox while providing an @veteran10.com address that can reflect something meaningful about your service, profession, community, or experience.
Will Veteran10 offer other services in the future?
That’s the vision. Veteran10 begins with email, with the potential to introduce additional resources and services for the Veteran and broader service communities as it grows.
Need More Help?
If you didn’t find the answer you were looking for, please visit our Contact page. We’ll be happy to help.